MELO

Behavioural intelligence for clinical teams

Melo connects behavioural observations over time, revealing the patterns and context that are difficult to see from individual records alone.

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Melo organisation overview for a whole service: 12 service users, 20 users and 85 assessments, with past week counts for assessments, inactive users, positive and negative behaviours and sleep assessments, an insights panel naming which unit completed fewest assessments, and breakdowns of locations, restraint use and environment.

Behavioural data

Make behavioural data easier to use

Behavioural assessments are often recorded across different shifts, staff and systems. Melo brings those observations together over time, so clinicians can review patterns, context and change without piecing the picture together manually.

Separate entries

One visible pattern

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Select a filled block to open the record behind it

Observation to action

How behavioural intelligence takes shape

01

Assess

Structured observations are recorded at the point of care using the instruments the service already uses, with the behaviour, severity and surrounding context captured together.

A Melo ABC+ report being filled in for one patient. Behaviours are grouped as challenging but unaggressive, verbally aggressive and physically aggressive towards objects, each offering four severity levels with a written description, and one severity has been chosen with a free text note added.Behaviours, as recorded
02

Formulate

Each observation becomes part of a wider record. Over time, clinicians can see patterns in frequency, severity and context that are difficult to identify from individual forms alone.

Melo behaviour over time chart for one patient across two weeks, plotting negative behaviours, positive behaviours and average severity, alongside totals for positives, negatives and most recent severity.
03

Intervene

Agreed strategies and Care Tips are recorded alongside the patient’s behavioural history, so the wider team can see what has been tried and what is currently in place.

Melo strategies board for one patient with three columns side by side, proactive, early warning and reactive strategies. Each column groups entries as suggested, trialling, effective or ineffective, showing who suggested each one and how a trial is going.
04

Evaluate

Teams can return to the same record to review change over time, with evidence available at patient, ward and organisation level for clinical reviews and wider service decisions.

A Melo behaviour summary for one patient, bringing together restraint techniques, environmental factors, locations and a severity breakdown, above a grid showing the most common times of week for behaviours.