Melo

Behavioural intelligence for clinical teams

Melo connects behavioural observations over time, revealing the patterns and context that are difficult to see from individual records alone.

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Melo organisation overview for a whole service: 12 service users, 20 users and 85 assessments, with past week counts for assessments, inactive users, positive and negative behaviours and sleep assessments, an insights panel naming which unit completed fewest assessments, and breakdowns of locations, restraint use and environment.

Behavioural data

Make behavioural data easier to use

Behavioural assessments are often recorded across different shifts, staff and systems. Melo brings those observations together over time, so clinicians can review patterns, context and change without piecing the picture together manually.

Separate entries

One visible pattern

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Select a filled block to open the record behind it

Observation to action

How behavioural intelligence takes shape

01

Assess

Structured observations are recorded at the point of care using the instruments the service already uses, with the behaviour, severity and surrounding context captured together.

A Melo ABC+ report being filled in for one patient. Behaviours are grouped as challenging but unaggressive, verbally aggressive and physically aggressive towards objects, each offering four severity levels with a written description, and one severity has been chosen with a free text note added.

02

Formulate

Each observation becomes part of a wider record. Over time, clinicians can see patterns in frequency, severity and context that are difficult to identify from individual forms alone.

Melo behaviour over time chart for one patient across two weeks, plotting negative behaviours, positive behaviours and average severity, alongside totals for positives, negatives and most recent severity.

03

Intervene

Agreed strategies and Care Tips are recorded alongside the patient’s behavioural history, so the wider team can see what has been tried and what is currently in place.

Melo strategies board for one patient with three columns side by side, proactive, early warning and reactive strategies. Each column groups entries as suggested, trialling, effective or ineffective, showing who suggested each one and how a trial is going.

04

Evaluate

Teams can return to the same record to review change over time, with evidence available at patient, ward and organisation level for clinical reviews and wider service decisions.

A Melo behaviour summary for one patient, bringing together restraint techniques, environmental factors, locations and a severity breakdown, above a grid showing the most common times of week for behaviours.

Run the whole loop on a demonstration ward.

Fourteen days. You don’t need patient data, IT sign-off or a budget conversation to get started.

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Clinical settings

Built for different care settings

The same behavioural intelligence layer can support different teams, workflows and clinical contexts. Explore where Melo fits and how it is used in practice.

Neurorehabilitation

Bring behavioural observations, validated assessments, contextual information and care strategies into one shared record. The MDT can follow change over time and use clearer evidence in ward rounds, care planning, discharge and funding conversations.

Used by: nursing teams, psychologists, therapists and service leads.

Melo behaviour over time chart for one patient over seven weeks, plotting frequency, severity and intervention intrusiveness, alongside the total number of recordings and the most recent severity.

The record

More than a score

Melo captures the context around each behavioural observation, so clinicians can review what happened, when it happened and what was happening around it. Select a field to see how that information is recorded.

A single Melo ABC report for Joe Dakin, submitted by James Burch, showing time of behaviour, behaviours, severity, triggers immediately beforehand and calming factors

Submitted by. See who recorded the observation and when. Every entry carries its own audit trail.

Reporting

Take evidence straight into your reports

Every chart downloads as an image

What the team looked at is what goes into the review, the letter or the business case. No screenshotting, no rebuilding a graph in a spreadsheet. The download control sits at the top right of every chart.

Melo negative behaviours by time of week table: 80 behaviours by day and two-hour block, nearly all between midnight and 08:00, with Tuesday the busiest day at 22

Build a report like this yourself.

Your trial runs on a demonstration ward with sample data, so you can try it without touching a real record.

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Access and integration

Designed to work with the systems you already have

Melo can sit alongside your existing clinical systems, assessments and workflows, so teams can introduce it without replacing the tools they already rely on.

Sign-in: Single sign-on and multi-factor authentication.
Permissions: Role-based access, so people only see what their role requires.
Hosting: Data hosted in the UK.
Assessments: Supports established behavioural assessments already used in clinical practice.

Where Melo sits

1Staff sign in using your existing identity provider.

2Behavioural observations are recorded in Melo at the point of care.

3Charts and reports can be used in the documents and systems your teams already work with.

4The underlying record remains in Melo with its full audit trail.

Governance